Privacy Policy for ThreadTrekker

At ThreadTrekker, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ThreadTrekker and how we use it. We are committed to fostering a secure and trustworthy environment for our users as they explore our travel guides, textile-inspired travel gear, sustainable travel tips, bespoke textile-themed tours, and travel life hacks for adventurers.

Information We Collect

We collect various types of information in connection with the services we provide, which can be categorized as follows:

• Personal Data Provided by You: This includes information you voluntarily provide when you register for an account, subscribe to our newsletter, make a purchase, participate in a tour booking, or otherwise interact with our site. This may include your name, email address, postal address, phone number, payment details, and preferences related to our textile-inspired travel products and tours.
• Usage Data: We automatically collect information when you access or use our online platform. This Usage Data may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our users engage with our content, from travel guides to textile gear.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service effectively, especially those related to personalized travel hacks or tour recommendations.

How We Use Your Information

ThreadTrekker uses the collected data for various purposes to provide and improve our services:

• To Provide and Maintain Our Service: Including the operation of our online platform and the delivery of purchased products like textile-inspired travel gear.
• To Manage Your Account: To manage your registration as a user of the service, enabling you to access specific functionalities like bespoke textile-themed tour bookings.
• For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
• To Contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
• To Provide You with News and Offers: To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information. This might include new travel guides or sustainable travel tips.
• For Data Analysis: To analyze trends, track user activities on our site, gather broad demographic information, and improve our services, including our curated travel life hacks.
• For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our service users is among the assets transferred.

Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to process payments, to contact you.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions, especially those related to textile-themed travel or sustainable tourism.
• With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of ThreadTrekker, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement various security measures including encryption and access controls to protect your data.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. ThreadTrekker aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By Mail: 10 Jalan Kilang Timor, Singapore, 159305, Singapore